eSIM support
Enable data roaming for your eSIM
Most travel eSIM plans need data roaming enabled on the Nomra line. Roaming allows the line to use partner networks; data only works once your phone registers on a supported network in destination.
Please read
- Do not delete your eSIM while fixing roaming—unless support tells you to.
- Use Wi-Fi when changing settings if your main line has no data.
- You are not “connected” until your phone shows service and data works for the Nomra line.
Before you change settings
Common mistake
Roaming is enabled per line. The mistake we see most often:
- Roaming is left off on the Nomra eSIM while the home SIM still has roaming on
- Mobile data is still set to the home SIM while you expect Nomra to carry traffic
- The Nomra line is installed but turned off—so roaming toggles do nothing useful
- Turn the Nomra eSIM line on in settings.
- Set mobile data to the Nomra eSIM when you want internet on that plan.
- Confirm you are in a country covered by your plan.
Check before assuming it is connected
Look for signal bars, a carrier or network name, and working mobile data (try loading a webpage or sending a chat). If the line is enabled but data fails, restart the phone and try manual network selection from the network troubleshooting guide.
Instructions by device
iPhone
Settings path
Settings → Cellular or Mobile Service → [Nomra eSIM line] → Data Roaming → On
- Select the Nomra eSIM line, not only the default line.
- Turn the line on if it is off, then enable Data Roaming for that line.
- Under Cellular Data, choose the Nomra line when you want to use it for internet.
Samsung Galaxy
Settings path
Settings → Connections → SIM manager → [Nomra eSIM] → Mobile data / Data roaming
- Enable Mobile data for the Nomra eSIM.
- Turn on Data roaming for that same line.
- Set the default calling/SMS SIM as needed; data SIM can be Nomra only.
Google Pixel
Settings path
Settings → Network & internet → SIMs → [Nomra eSIM] → Roaming
- Open the Nomra eSIM entry under SIMs.
- Turn Roaming on for that line.
- Ensure Mobile data is allowed for the Nomra SIM.
Xiaomi / Redmi / POCO
Settings path
Settings → SIM cards & mobile networks → [Nomra SIM] → Roaming / Data roaming / Preferred network type
- Enable data and roaming for the Nomra SIM slot.
- If roaming is buried in “Access point names” or “Mobile network”, open those from the same SIM menu.
- Reboot after changes if the toggle does not seem to stick.
Huawei
Settings path
Settings → Mobile network → SIM management → [Nomra eSIM] → Data roaming
- Select the Nomra eSIM and enable data roaming.
- Some models group this under “Roaming” or “Domestic & roaming”.
Other Android
Settings path
Search Settings for: eSIM · SIM manager · Mobile network · Data roaming · Roaming
- Open the screen that lists your SIMs or eSIMs, then select Nomra.
- Turn on Mobile data and Data roaming for that line.
- Manufacturer labels differ; use the search bar inside Settings if menus do not match.